Find a Doctor
Find the right doctor, choose the right care
Your health plan is made up of an extensive network of doctors, hospitals, clinics and other health care providers nationwide.
You can find information on our network doctors, specialists, hospitals and other medical facilities
by calling the Elan Member Services at 833-845-8854.
Need care in the U.S. Virgin Islands?
Outpatient care (Physician, lab, X-rays and other providers)
VI Equicare
To search for in-network providers, visit:
https://viequicare.com/find-healthcare-provider
Inpatient Care (Hospitals)
Schneider Regional Medical Center
For Inpatient Care, you can schedule with your provider access at
https://www.srmedicalcenter.org
Gov. Juan F. Luis Hospital
or Inpatient Care, you can schedule with your provider access at
http://jflusvi.org/
Need care in Puerto Rico?
In Puerto Rico, there are 3 hospitals available to you.
Please call Elan Member Services at 833-845-8854 to coordinate any services in Puerto Rico.
Want to go Stateside (United States) for care?
To Find a Doctor, First let’s identify your plan network.
1. Please refer to your Member ID Card.
2. Identify which Network your plan supports (Aetna or First Health Network – circled in red below)
3. Choose Network link below to find providers.
Aetna is a National PPO Network, with access to more 1 million health care professional service locations and facilities in the United States.
First Health PPO has a large network of healthcare providers, with over 1 million providers nationwide. This network includes nearly 5,100 hospitals, 110,000 ancillary providers, and over 695,000 healthcare professionals.