Find a Doctor

Find the right doctor, choose the right care

Your health plan is made up of an extensive network of doctors, hospitals, clinics and other health care providers nationwide.

You can find information on our network doctors, specialists, hospitals and other medical facilities
by calling the Connect Concierge at 1-855-354-3324.

Need care in the U.S. Virgin Islands?

Outpatient care (Physician, lab, X-rays and other providers)

VI Equicare

To search for in-network providers, visit:
https://viequicare.com/find-healthcare-provider

Inpatient Care (Hospitals)

Schneider Regional Medical Center

For Inpatient Care, you can schedule with your provider access at
https://www.srmedicalcenter.org

Gov. Juan F. Luis Hospital

or Inpatient Care, you can schedule with your provider access at
http://jflusvi.org/

Need care in Puerto Rico?

In Puerto Rico, there are 3 hospitals available to you.

Please call the Connect Concierge at 855-354-3324 to coordinate any services in Puerto Rico.

Need Outpatient Care and want to go Stateside?

Outpatient Care (Physicians, Labs, X-rays, Imaging Centers and other providers)

Partners Direct Health Network – https://providers.partnersdirecthealth.com

HealthSmart providers – https://providerlookup.healthsmart.com
(Use the HealthSmart Physician/Ancillary Only Network)

Please Note: If Provider is not in the 2 networks provided, please call the Connect Concierge for assistance. They can work with ELAP to get your provider to accept the plan. We have close to a 99% acceptance, nationally.

Need Elective Inpatient Care or an Inpatient Surgical Procedure and want to go Stateside?

For non-emergency hospital services, call our Connect Concierge Team
855-354-3324

Our Concierge will coordinate the services you need. If your health issue isn’t an emergency, knowing where to go for medical care may save you time and money. You have choices when it comes to accessing non-emergency care! It is very important that you do not coordinate services with providers without contacting our Concierge first. Once you receive confirmation from your Concierge Advisor, schedule an appointment with the selected provider and get the care you need.

Please Note: If services are not coordinated and approved by our Connect Concierge Team, services will not be covered by the Plan and you will be responsible for all costs.