Coronavirus (COVID-19) Frequently Asked Questions
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Coronavirus (COVID-19) Frequently Asked Questions

Coronavirus (COVID-19) is a respiratory illness caused by a virus that was first identified in China.
ELAN will cover diagnostic testing and supportive care according to the member’s health plan benefits. Right now, there is no specific treatment or vaccine for 2019-nCoV and diagnostic testing is only conducted at CDC labs. Currently, the CDC is the only approved to perform testing for the coronavirus with their labs or designated labs for these purposes.

The virus is airborne and spreads from person-to-person through coughing and sneezing. You may be at greater risk if you have recently lived in or traveled to regions where there are current outbreaks or if you come into contact with someone who has the virus.

Many cases seem to be mild. But the elderly and those with pre-existing conditions (like heart and lung diseases or diabetes) are especially vulnerable.

U.S. health officials have advised that Americans should be prepared for potential disruption due to the Coronavirus (COVID-19) outbreak. While the risk of infection remains low, the number of cases identified internationally continues to grow, including in the U.S. It is likely that person-to-person spread will continue. Get the most up-to-date information from the CDC

Basic measures to stay healthy include washing your hands frequently, for at least 20 seconds, maintaining social distancing, and avoid touching eyes, nose and mouth. Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until you recover. If you have fever, cough and difficulty breathing, seek medical care. Call ahead before you go to a doctor’s office or emergency room.

The most common symptoms are fever, cough, and shortness of breath, but occasionally symptoms are more severe. Symptoms typically appear within 2 to 14 days after exposure.

Seek medical care. You should call ahead before you go to a doctor’s office or emergency room.