VI SmartCare Providers USVI

VI SmartCare Providers USVI

Find a U.S. Doctor

Find the right doctor, choose the right care

Your health plan is made up of an extensive network of doctors, hospitals, clinics, and other health care providers nationwide. If your health issue isn’t an emergency, knowing where to go for medical care may save you time and money. You have choices when it comes to accessing non-emergency care!

Need Outpatient Care and want to go Stateside?

Outpatient Care

(Physicians, Labs, X Rays, Imaging Centers and other providers)

We provide you access to over 975,000 participating providers through PHCS Practitioner and Ancillary PPO Network, including physician and ancillary providers for outpatient care stateside. Before scheduling appointments or receiving services we recommend that you visit:
www.multiplan.com/webcenter/portal/ProviderSearch

for in-network providers.

 

Note: Call provider to confirm that is an in‐network provider for PHCS Practitioner and Ancillary PPO Network. If provider is out of network, services will not be eligible for payment, and you will be responsible for the full amount.

Need Elective Inpatient Care or an Inpatient Surgical Procedure and want to go Stateside?

1. Call SmartDecision Concierge 1.844.464.4277 Option 5.

Our Concierge will coordinate the services with the facility providers in-network you need. 

It is very important that you do not coordinate services with providers without contacting

 SmartDecision Concierge first. Once you receive confirmation from your Concierge Advisor,

 schedule an appointment with the selected provider and get the care you need.

2. Visit www.multiplan.com/webcenter/portal/ProviderSearch 

to see if the provider is in-network.

If the provider is out of network, services will not be eligible for payment, and
you will be responsible for the full amount.

You can find information on our network doctors, specialists, hospitals and other medical facilities by visiting myhealth.orlandosmartcare.com.