For Inpatient Care, you can schedule with your provider access at http://jflusvi.org/
Need care in Puerto Rico?
Toll Free: 1-866-368-6060 available 24/7 and offices in St. Thomas and Saint Croix. medicaltourismmphs.com
Call Concierge 787-727-1000 or 787-641-1919, ext. 4189,4190, 4489 or 4198, or email at mcitas@sanjorgechildrenshospital.com Major pediatric sub-specialties and women’s health through the Women’s Pavilion. For physician services in Metro Pavia and San Jorge and Women’s Hospital, contact Customer Service to coordinate services.
Mental Health and Substance Abuse Call San Juan Capestrano Hospital at 787-760-0222, 24/7 for fully confidential behavioral health and substance abuse services.
Need Outpatient Care and want to go Stateside?
Outpatient Care (Physicians, Labs, X-rays, Imaging Centers and other providers)
We provide you access to 99% of providers stateside, including physician and ancillary providers for outpatient care stateside. Before scheduling appointments or receiving services we recommend that you visit links below or call the Connect Concierge to verify plan acceptance: Partners Direct Health Network – https:// providers.partnersdirecthealth.com/ HealthSmart providers – https:// providerlookup.healthsmart.com
(Use the HealthSmart Physician/Ancillary Only Network)
Need Elective Inpatient Care or an Inpatient Surgical Procedure and want to go Stateside?
For non-emergency hospital services, call our Connect Concierge Team
855-354-3324
Our Concierge will coordinate the services you need. If your health issue isn’t an emergency, knowing where to go for medical care may save you time and money. You have choices when it comes to accessing non-emergency care! It is very important that you do not coordinate services with providers without contacting our Concierge first. Once you receive confirmation from your Concierge Advisor, schedule an appointment with the selected provider and get the care you need.
Note: If services are not coordinated and approved by our Connect Concierge Team, services will not be covered by the Plan and you will be responsible for all costs.